This bid is for telephone medical interpretation services for Columbus Public Health, 240 Parsons Avenue, Columbus, OH 43215.
Due
November 9, 2026
1 day left
Location
Columbus, OH
Ohio
Posted on
Bonfire
Notice ID
RFQ033851
Please quote telephone medical interpretation services for Columbus Public Health, 240 Parsons Avenue, Columbus, OH 43215.
Term: April 1, 2027–March 31, 2028, with four optional one-year renewals.
Capacity: At least 265,000 minutes annually, access at all hours every day, approximately 99% of calls on demand, and third-party calling.
Languages: Broad coverage, including rare and indigenous languages, with male or female interpreter selection for every language; busiest languages are Spanish, Haitian Creole, French, Somali, and Portuguese.
Connection: Connect within 30 seconds for high-demand languages and generally within two minutes for others; identify rare-language limitations.
Qualifications: At least 40 hours of medical interpreter training, verified English and target-language skills, and services complying with HIPAA privacy rules and Business Associate Agreement requirements.
Reporting: Monthly Excel usage reports and invoices.
Please confirm availability and send your quote by November 9, 2026.
The original documents
Deadline: November 9, 2026
See the original on columbus.bonfirehub.com
Bidding it yourself? Get the full package and submit on Bonfire before November 9, 2026.
What they need
TermApril 1, 2027–March 31, 2028, with four optional one-year renewals.
Volume and availabilityCapacity for at least 265,000 minutes annually; 24/7 access, with approximately 99% of calls on demand. Include third-party calling.
Language coverageBroad multilingual coverage, including rare and indigenous languages, with male/female interpreter selection for all languages. Highest-volume languages include Spanish, Haitian Creole, French, Somali, and Portuguese.
Connection timesWithin 30 seconds for high-demand languages and generally within two minutes for other languages; identify rare-language limitations.
Qualifications and privacyAt least 40 hours of medical interpreter training, verified English and target-language proficiency, and HIPAA-compliant services meeting Business Associate Agreement requirements.
Pricing and reportingProvide per-minute rates by language or category, separate scheduled-call rates, and any minimums or fees. On-demand billing must cover interpretation time only, in increments no greater than one minute. Include monthly Excel usage reports and invoices.
XL Eagle