The original documents
Deadline: November 24, 2026
See the original on columbus.bonfirehub.com
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What they need
- HostingCAREWare 6 for approximately 30–40 active monthly users, with separate production and test environments, dedicated Windows hosting, SQL Server 2019+ Standard, and redundant internet connectivity.
- Migration and upgradesMigrate FY2013–FY2026 data, maintain the Business Tier and HTTP Server, and perform annual upgrades coordinated for January or February.
- Managed supportServer maintenance, patching, monitoring, anti-malware, 24/7 support, 99.9% uptime excluding scheduled maintenance, and approximately 15 hours of advanced technical assistance annually.
- SecurityHIPAA/HITECH compliance with a signed BAA, encryption at rest and in transit, dedicated web application firewall, MFA or secure VPN access, annual security risk analysis, and breach notification coverage.
- Backup and recoveryDaily incremental and weekly full backups with seven-day retention, hourly offsite replication, restoration testing, a one-hour recovery point objective, and a 24-hour disaster recovery time objective.
- Location requirementsAll data storage, access, and handling must remain within the continental United States; all project personnel must work within the United States.
- Term and pricingMarch 1, 2027–February 28, 2031, with annual contracts. Please itemize hosting, technical assistance, annual upgrades, security audits, and migration costs.
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