Coverage: SharePoint Online, OneDrive for Business, and Exchange Online in regular Microsoft 365 GCC, including licensed-user archives and shared mailboxes.
Due
November 23, 2026
10 days left
Location
Iowa
Posted on
Ionwave
Notice ID
NA Addendum 1
Please quote a Microsoft 365 backup and recovery solution, including licensing, setup, training and support, for the City of West Des Moines, Iowa's Microsoft 365 Government Community Cloud (GCC) environment, covering SharePoint Online, OneDrive for Business and Exchange Online.
Coverage: Backup and recovery of SharePoint Online, OneDrive for Business and Exchange Online.
Optional: Separately priced options for Microsoft Teams, Microsoft Entra ID and on-premises Active Directory.
Environment: City is a local government tenant in the regular GCC environment (not GCC High).
Compliance: Solution must comply with CJIS, HIPAA and PCI standards, with documentation supporting compliance.
Services: Licensing, implementation, configuration, documentation, training, support and ongoing operation; City keeps day-to-day backup management.
Training: 4 Microsoft 365/Azure administrators to be trained; remote delivery is acceptable, and vendor pays travel if onsite.
Please confirm availability and send your quote by November 23, 2026.
The original documents
Deadline: November 23, 2026
10-23-26 Microsoft 365 Backup Solution.pdfPDF · 19 pages
Bidding it yourself? Get the full package and submit on Ionwave before November 23, 2026.
What they need
Size681 licenses, 652 assigned users/service accounts, 119 shared mailboxes, and 642 SharePoint sites. Current storage: 14.2 TB SharePoint, 6.4 TB OneDrive, and 2.8 TB Exchange. SharePoint and OneDrive grow approximately 2 TB and 1.6 TB annually, respectively.
ProtectionVendor-hosted storage and encryption, immutable or tamper-resistant backups, MFA, role-based access, audit logs, configurable retention, and granular and alternate-location restores. State recommended backup intervals and recovery targets.
ComplianceUS-based storage suitable for GCC, with documentation supporting CJIS, HIPAA, and PCI compliance.
ServicesImplementation, configuration, documentation, remote training for four administrators, and ongoing support. Kickoff anticipated March 2027; production rollout April 2027. Internal staff will manage daily operations.
PricingProvide itemized three-year pricing covering licensing, storage growth, implementation, training, support, and any additional fees. Separately price optional Teams, Entra ID, and on-premises Active Directory protection.
Pulled from the 4 solicitation documents (54 pages). Each item links to the page it came from. Check the originals and any amendments before you bid.
1How and where to submit
Submit proposals electronically through the City's IonWave e-bidding system at https://wdm.ionwave.net. Paper or emailed proposals will not be accepted.Source: 10-23-26 Microsoft 365 Backup Solution.pdf, page 3
Firms must register on the IonWave portal. All forms, pricing and attachments must be uploaded before the deadline, and late proposals cannot be accepted.Source: 10-23-26 Microsoft 365 Backup Solution.pdf, page 3
Appendix A, Proposer Certification, must be signed, including the addenda acknowledged field. The proposal must be valid for at least 120 days after closing.Source: 10-23-26 Microsoft 365 Backup Solution.pdf, page 16
XL Eagle