This bid is for 511 traveler information and express lanes operational services supporting the San Francisco Bay Area, with operations centers at 111 Grand Avenue, Oakland, CA, and 375 Beale Street, San Francisco, CA 94105.
Due
December 4, 2026
21 days left
Location
Oakland, CA
California
Posted on
Bonfire
Notice ID
RFP-29241
Please quote staffing and operating the 511 traveler information and express lanes operations centers at 111 Grand Avenue, Oakland, CA, and 375 Beale Street, San Francisco, CA 94105, supporting the San Francisco Bay Area.
Services: Staff and manage both centers, publish traffic and transit alerts, and monitor toll systems, lane status, and incidents.
Monitoring: Bridge toll and Richmond–San Rafael Bridge shuttle/path monitoring, audits, and reporting.
Coverage: 511 weekdays 5:00 AM–9:00 PM and weekends 6:30 AM–9:00 PM. Express lanes weekdays and Solano I-80 weekends 4:30 AM–8:30 PM, Pacific Time. Include holidays and capacity to expand to 24/7 in an emergency.
Work location: 511 onsite Monday–Thursday. Express lanes mostly remote with quarterly onsite attendance. All work within the U.S.
Equipment: End-user IT support, remote equipment, and two laptops per express lanes staff member.
Please confirm availability and send your quote by December 4, 2026.
The original documents
Deadline: December 4, 2026
See the original on mtc.bonfirehub.com
Bidding it yourself? Get the full package and submit on Bonfire before December 4, 2026.
What they need
ScopeStaff and manage both centers; publish traffic and transit alerts; monitor toll systems, lane status, and incidents; provide bridge toll and Richmond–San Rafael Bridge shuttle/path monitoring, audits, and reporting.
StaffingPrice 511 staffing at 1 manager, 2.8 supervisor FTE, 2 senior operators, and 4 operators; express lanes at 1 manager, 2 supervisors, 1 data analyst, and 8.35 operator FTE, plus shared project management.
Coverage511 weekdays 5:00 AM–9:00 PM and weekends 6:30 AM–9:00 PM; express lanes weekdays and Solano I-80 weekends 4:30 AM–8:30 PM, Pacific Time. Include holiday coverage and capacity for emergency expansion to 24/7.
Work arrangements and equipment511 onsite coverage Monday–Thursday; express lanes primarily remote with quarterly onsite attendance. All work must occur within the U.S. Include end-user IT support, remote equipment, and two laptops per express lanes staff member.
Term and pricingApril 1, 2027–June 30, 2030, with up to four one-year extensions. Break out hourly labor rates, transition, equipment, and recurring costs by program and fiscal year.
Past history: who won IT Services & Software work in California
Recent federal contract awards (federal buyers) in the same industry in California, from USAspending.gov. These are comparable jobs, not earlier rounds of this exact solicitation.
Typical award:$17K to $31Kmiddle half of 15 recent awards · median $18K
XL Eagle