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Paratransit and Shuttle Operations & Maintenance

This bid is for paratransit, demand response, and fixed route shuttle operations and maintenance throughout Marin County, California, based at 3000, 3010, and 3020 Kerner Blvd., San Rafael, CA 94901, with additional parking in Novato and regional trips serving San Francisco, Contra Costa, and Sonoma

Due
November 14, 2026
6 days left
Location
Marin County, CA
California
Posted on
Bonfire
Notice ID
PC202611

Please quote paratransit, demand response, and fixed route shuttle operations and maintenance throughout Marin County, California, with regional trips serving San Francisco, Contra Costa, and Sonoma counties.

  • Service hours: Estimated annual hours: 25,000 for local paratransit and local shuttles, 5,500 for regional paratransit and rural shuttles, and 25,000 for fixed routes 219, 228, 233, and 245; accommodate a 10% increase or decrease annually.
  • Operations: Provide drivers, dispatch, road supervision, management, training, fare handling, and operating reports, with service 365 days a year.
  • Call center: Staff daily, including holidays, from 8 AM–5 PM Pacific for reservations, intake support, and customer service, with English, Spanish, and on-demand interpretation.
  • Maintenance: Maintain and clean provided vehicles; include facility upkeep, utilities, scheduling and call center software, and required onboard hardware.
  • Facilities: Provided operating facilities are based at 3000, 3010, and 3020 Kerner Blvd., San Rafael, CA 94901, with additional parking in Novato.
  • Term: Service begins July 1, 2027, for four years, with three one-year options.

Please confirm availability and send your quote by November 14, 2026.

The original documents

Deadline: November 14, 2026

See the original on marintransit.bonfirehub.com

Bidding it yourself? Get the full package and submit on Bonfire before November 14, 2026.

What they need

  • Service volumeEstimated annual revenue hours: 25,000 for local paratransit and local shuttles, 5,500 for regional paratransit and rural shuttles, and 25,000 for fixed routes 219, 228, 233, and 245. Rates must accommodate a ±10% annual service-hour variance.
  • OperationsProvide drivers, dispatch, road supervision, management, training, fare handling, and operating reports, with service coverage 365 days a year.
  • Call centerStaff daily, including holidays, from 8 AM–5 PM Pacific for reservations, intake support, and customer service; English and Spanish coverage plus on-demand interpretation required.
  • Fleet and facilitiesVehicles and operating facilities provided. Include vehicle maintenance and cleaning, facility upkeep, utilities, scheduling and call center software, and required onboard hardware. Exclude fuel costs.
  • Term and pricingService begins July 1, 2027, with a four-year base term and three one-year options. Provide startup costs, a fixed monthly fee, and separate hourly rates for the three service categories for each year.

Past history: who won IT Services & Software work in California

Recent federal contract awards (federal buyers) in the same industry in California, from USAspending.gov. These are comparable jobs, not earlier rounds of this exact solicitation.

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New Tech Solutions, INC.Netgear managed switches $18,654Federal Bureau of InvestigationDec 2026
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Dynamic Systems INCOracle premier support services agreement: hardware FY27 $32,319National Aeronautics and Space AdministrationNov 2026

Losing bids are not made public on most government buys, so only the winner and price are shown.

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