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Tennessee bid · open for prices

Queueing and Virtual Line Management Services

This bid is for a queueing and virtual line management system for 46 Driver Services Centers across Tennessee, United States.

Due
January 5, 2027
58 days left
Location
Tennessee
Posted on
tn.gov
Notice ID
34901-01687

The original documents

Deadline: January 5, 2027

See the original on www.tn.gov

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Bidding it yourself? Get the full package and submit on tn.gov before January 5, 2027.

What they need

  • Locations14 small, 15 medium, and 17 large centers, handling approximately 2.8 million customer visits annually.
  • EquipmentSmall/medium centers require one check-in kiosk and barcode reader each; large centers require three each. Include ticket printers, lobby displays, counter displays, audio announcements, and consumables.
  • SoftwareVirtual check-in via QR code, SMS notifications, appointment scheduling, service prioritization, centralized dashboards, wait-time reporting, and interfaces for transaction-time tracking. Include hosting and unlimited user licenses.
  • Delivery and supportImplementation, installation, configuration, testing, training, maintenance, upgrades, and U.S.-based 24/7 support with 99.99% system availability.
  • SecurityU.S.-based data hosting and administration, encryption at rest and in transit, one-minute recovery point and one-hour recovery time.
  • PricingMonthly rates by center size for a three-year term plus two optional one-year renewals; separately itemize implementation, SMS, training, relocations, remodels, and new-center setup.

Past history: who won Construction & Renovation work in Tennessee

Recent federal contract awards (federal buyers) in the same industry in Tennessee, from USAspending.gov. These are comparable jobs, not earlier rounds of this exact solicitation.

Typical award: $50K to $718Kmiddle half of 14 recent awards · median $171K
Who wonAmountBuyerDate
Chitina Diversified Services, LLCReplacement of failing cooling tower equipment at (TN0076ZZ) john duncan federal building 710 locust street, k… $214,935Public Buildings ServiceOct 2026
Heard Construction, INC.Chiller plant replacement TN0006ZZ joel solomon federal courthouse 900 georgia avenue chattanooga TN 37402 $590,926Public Buildings ServiceOct 2026
Valiant Construction LLCRestoriation of historical theater building NO. 35 - construction $22,288,546Department of Veterans AffairsOct 2026
Oac Action Construction Corp.Repair and replace three (3) tellico bridges AS a design build $2,712,889Forest ServiceOct 2026
Ryann and Rose Group, LLCRepair contract that includes exterior repairs to TWO buildings damaged in a fire at the tellico ranger statio… $48,608Forest ServiceOct 2026
Chitina Diversified Services, LLCRoof replacement at TN0010ZZ uspo and courthouse 815 garden street columbia TN 38401 $159,489Public Buildings ServiceSep 2026
Chitina Diversified Services, LLCBasement corridor renovations fred thompson FB TN0013ZZ nashville, TN 37209 $49,381Public Buildings ServiceSep 2026
Chitina Diversified Services, LLCThe purpose of this award IS to conduct various updates that ARE safety and security risks at columbia federal… $107,520Public Buildings ServiceSep 2026

Losing bids are not made public on most government buys, so only the winner and price are shown.

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