This bid is for universal service fund administration serving Oregon, with coordination at 155 Cottage Street NE, Salem, Oregon 97301-3972. Services will be performed from your secure facilities.
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What the job is
Term: Initial one-year service period, anticipated to begin December 31, 2026.
Fund administration: Manage annual provider information and quarterly contribution filings for approximately 470 providers, plus monthly line-count filings and disbursement requests for approximately 33 recipients.
System support: Answer phone and email inquiries, manage user access, monitor the existing web application, resolve minor issues, and enter provider data.
Records and follow-up: Reconcile provider records monthly; process payment entries, penalties, interest, expenses, refunds, and write-offs; send filing reminders and delinquency notices.
Reporting: Provide quarterly board presentations, including one in-person meeting annually, transition planning, and occasional special reports.
Qualifications and pricing: At least one year administering a comparable fund, secure owned or leased facilities, and qualified staff. Include staff hourly rates, estimated hours by deliverable, and an all-inclusive annual total covering travel, postage, and supplies.
XL Eagle