This bid is for personal care attendant (PCA) identification card processing, printing, and mailing services for a program based at 1 Ashburton Place, Boston, MA 02108, serving recipients throughout Massachusetts.
Due
December 11, 2026
33 days left
Location
Boston, MA
Massachusetts
Posted on
COMMBUYS
Notice ID
27EHSPCAIDCARDPM
Please quote personal care attendant identification card processing, printing, and mailing services for a program based at 1 Ashburton Place, Boston, MA 02108, serving recipients throughout Massachusetts.
Processing: Accept requests and photos, check eligibility and identity using securely transferred data, and manage replacements.
Cards: Wallet-sized, double-sided photo ID cards must last at least two years and show the name, provider designation, unique ID, issue date, two-year validity, and required back-side text.
Delivery: Produce at least 95% of cards within five business days of complete requests and mail at least 95% within five business days of complete, validated requests; include confidential packaging and postage, track returned mail, and replace defective cards free.
Support: Provide multilingual phone and email help, answer at least 90% of inquiries within two business days, and provide monthly operations reports.
Security: Handle data in compliance with HIPAA and restore production within five calendar days after a disaster.
Schedule: Implementation is anticipated to begin February 1, 2027, with ongoing production from March 1, 2027, through June 30, 2028.
Please confirm availability and send your quote by December 11, 2026.
The original documents
Deadline: December 11, 2026
PCA ID Card RFR ReprocurementDOCX · 33 pages
Attachment A - PCA ID Model Contract ReprocurementDOCX · 21 pages
Attachment B - Bidder CertificationsDOC · 4 pages
Attachment C - Cost ResponseXLSX · 3 pages
Attachment D -PCA ID Card Model Contract - Required Card SpecificationsDOCX · 1 page
Evaluation Criteria - PCA ID Card RFRDOCX · 1 page
Supplier Diversity Program (SDP) Plan FormXLSX · 10 pages
Prompt Payment Discount Form~12.pdfPDF · 1 page
Business Reference FormDOCX · 1 page
Standard Contract Form~19.pdfPDF · 2 pages
Standard Contract Form Instructions and Certifications~10.pdfPDF · 11 pages
Commonwealth Terms and Conditions~37.pdfPDF · 2 pages
Contractor Authorized Signatory Listing (CASL) Form for Contractors.pdfPDF · 1 page
Contractor Authorized Signatory Listing (CASL) for Sole Proprietors.pdfPDF · 1 page
See the original on www.commbuys.com
Bidding it yourself? Get the full package and submit on COMMBUYS before December 11, 2026.
What they need
Request processingAccept requests and photos, validate eligibility and identity using securely transferred data, and manage replacements.
CardsWallet-sized, double-sided photo ID cards durable for at least two years, with name, provider designation, unique ID, issue date, two-year validity, and required reverse-side text.
FulfillmentConfidential packaging and postage included; process and produce at least 95% of cards within five business days of complete requests and mail at least 95% within five business days of complete, validated requests. Track returned mail and replace defective cards at no charge.
Support and reportingMultilingual telephone and email assistance, with at least 90% of inquiries answered within two business days; monthly operations reports.
SecurityHIPAA-compliant data handling and disaster recovery capable of restoring production within five calendar days.
PricingSeparate one-time setup fee and all-inclusive fixed monthly fees for 0–100, 101–1,000, 1,001–5,000, 5,001–10,000, 10,001–20,000, and over 20,000 cards, including materials, labor, support, reporting, and mailing.
ScheduleAnticipated implementation beginning February 1, 2027, with ongoing production starting March 1, 2027, through June 30, 2028.
What you have to submit
Pulled from the 14 solicitation documents (92 pages). Each item links to the page it came from. Check the originals and any amendments before you bid.
1How and where to submit
Submit electronic Quotes on COMMBUYS by the deadline. Bidders must register and keep an active COMMBUYS Seller subscription account.Source: PCA ID Card RFR Reprocurement, page 8
Facsimile and e-mailed responses are not accepted. Upload files in .doc, .docx, or .pdf format (zip files accepted).Source: PCA ID Card RFR Reprocurement, page 8
2Deadline
Electronic Responses (Quotes) are due in COMMBUYS (the Bid Opening Date) December 11, 2026, by 5:00 pm Eastern Time.Source: PCA ID Card RFR Reprocurement, page 7
Bidders' written questions are due November 18, 2026, by 5:00 pm Eastern Time, sent to the RFR Contact Person.Source: PCA ID Card RFR Reprocurement, page 7
XL Eagle