This bid is for digital duplicator maintenance and repairs at 11 locations throughout Baltimore County, Maryland.
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What the job is
Equipment: 11 duplicators: one SD350, five SD360, and five SD375.
Coverage: All parts, labor, and firmware updates based on 150,000 copies per machine annually. Thermal heads, masters, and dry-print ink are excluded from maintenance coverage.
Service: Respond within one business day; perform maintenance and repairs Monday–Friday, 10 a.m.–2 p.m., coordinating individual site hours.
Term: One year starting August 17, 2027, with up to four additional one-year renewals.
Pricing: Provide annual maintenance rates by model, thermal head replacement pricing per unit, and a per-copy rate above 150,000 copies annually. Include travel and delivery costs.
Locations: 865 Sulphur Spring Rd., Halethorpe, MD 21227; 34 Elmont Ave., Baltimore, MD 21206; 7431 Poplar Ave., Baltimore, MD 21224; 11530 Philadelphia Rd., White Marsh, MD 21162; 3800 Washington Ave., Baltimore, MD 21244; 9702 Community Dr., Middle River, MD 21220; 8601 Harford Rd., Baltimore, MD 21234; 9033 Honeygo Blvd., Perry Hall, MD 21228; 8876 Goldenrod Rd., Rosedale, MD 21237; 7894 Dundalk Ave., Dundalk, MD 21222; and 1936 Woodlawn Dr., Gwynn Oak, MD 21207.
XL Eagle