This bid is for an enterprise email and SMS communications platform serving locations throughout Georgia, with the main office at 2 Martin Luther King, Jr. Dr., Suite 1352 East Tower, Atlanta, GA 30334.
Due
November 20, 2026
7 days left
Location
Atlanta, GA
Georgia
Posted on
ssl.doas.state.ga.us
Notice ID
46200-eRFP-002166-2027
Please quote an enterprise email and SMS communications platform for one year of service for locations throughout Georgia, with the main office at 2 Martin Luther King, Jr. Dr., Suite 1352 East Tower, Atlanta, GA 30334.
Account size: 1,359,953 subscribers, 131 active topics, 67 email templates, and 36 administrators.
Volume: 2025 totals were 22,549,046 email deliveries and 812,528 SMS deliveries; 2026 through October 20 totals are 17,927,469 email and 720,086 SMS.
Features: Parent and sub-accounts, role-based permissions, campaign approvals, branded responsive templates, segmentation, automation, public topic subscription portal, opt-in/opt-out management, and exportable analytics.
Implementation: Account setup, contact and template migration, training before launch, uninterrupted transition, ongoing support, maintenance, and updates.
Security: U.S.-only data storage and access, SOC 2 Type II cloud hosting audit, and interfaces meeting Section 508 and WCAG 2.0.
Backup: Daily backups, restoration within 36 hours, and data export within 48 hours of termination.
Please confirm availability and send your quote by November 20, 2026.
The original documents
Deadline: November 20, 2026
See the original on ssl.doas.state.ga.us
Bidding it yourself? Get the full package and submit on ssl.doas.state.ga.us before November 20, 2026.
What they need
Account size1,359,953 subscribers, 131 active topics, 67 email templates, and 36 administrators.
Messaging volume2025 totals of 22,549,046 email recipient deliveries and 812,528 SMS recipient deliveries; 2026 through October 20 totals of 17,927,469 and 720,086, respectively.
Platform featuresParent and sub-accounts, role-based permissions, campaign approvals, branded responsive templates, segmentation, automation, public topic subscription portal, opt-in/opt-out management, and exportable analytics.
ImplementationAccount configuration, contact and template migration, training before launch, uninterrupted transition, ongoing support, maintenance, and updates.
Security and reliabilityU.S.-only data storage and access, SOC 2 Type II cloud hosting audit, accessible interfaces meeting Section 508 and WCAG 2.0 requirements, daily backups, restoration within 36 hours, and data export within 48 hours of termination.
PricingQuote one year of service and itemize implementation, subscription, SMS charges, support, and usage-based fees or growth thresholds.
Past history: who won IT Services & Software work in Georgia
Recent federal contract awards (federal buyers) in the same industry in Georgia, from USAspending.gov. These are comparable jobs, not earlier rounds of this exact solicitation.
Typical award:$53K to $283Kmiddle half of 11 recent awards · median $158K
XL Eagle