This bid is for informal dispute resolution reviews for nursing facilities, assisted living facilities, and intermediate care facilities for individuals with intellectual disabilities throughout Texas.
Due
December 10, 2026
28 days left
Location
Texas
Posted on
Texas ESBD
Notice ID
HHS0017139
Please quote informal dispute resolution review services for nursing facilities, assisted living facilities, and intermediate care facilities for individuals with intellectual disabilities throughout Texas.
Services: Review disputed findings by desk review or secure phone/video conference, with two levels of review and written recommendations for each disputed finding.
Conferences: Must be offered at no charge to facilities.
Qualifications: Five years of independent review experience, no conflicting facility interests or affiliations, and at least one registered nurse with long-term care experience. Expertise must cover medicine, nursing, building, fire, and life safety codes.
Turnaround: Completed review records due by day 25 for nursing and intermediate care facilities and day 80 for assisted living facilities, with monthly activity reporting.
Technology: Secure TX-RAMP Level 2 certified portal for case tracking, document uploads, notifications, and report exports, with at least 95% uptime. All confidential data and access must stay in the United States.
Term: July 13, 2027 through July 13, 2030, with two optional one-year extensions. Case volume is not guaranteed.
Please confirm availability and send your quote by December 10, 2026.
The original documents
Deadline: December 10, 2026
See the original on www.txsmartbuy.gov
Bidding it yourself? Get the full package and submit on Texas ESBD before December 10, 2026.
What they need
ScopeReview disputed findings through desk reviews or secure telephone/video conferences, with two levels of review and written recommendations for each disputed finding. Conferences must be offered at no charge to facilities.
QualificationsFive years of independent IDR review experience, no conflicting facility interests or affiliations, and at least one registered nurse with long-term care experience. Expertise must cover medicine, nursing, building, fire, and life safety codes.
TurnaroundSubmit completed review records by day 25 for nursing and intermediate care facilities and day 80 for assisted living facilities, with monthly activity reporting.
TechnologyProvide a secure TX-RAMP Level 2 certified portal for case tracking, document uploads, notifications, and report exports, with at least 95% uptime. All confidential data and access must remain within the United States.
Service periodJuly 13, 2027 through July 13, 2030, with two optional one-year extensions; case volume is not guaranteed.
InsuranceGeneral liability of $1 million per occurrence/$2 million aggregate, $2 million cyber liability, $1 million professional liability, $2 million umbrella, $1 million automobile liability, and workers’ compensation coverage.
XL Eagle