This bid is for student transcript ingestion, storage, and servicing for schools statewide in Pennsylvania, United States.
This bid has closed.
Buyers often post the same work again. Set an alert below and we will email you when a similar Pennsylvania bid is posted.
What the job is
Term and transition: Five-year service term; assume operations within 60 days.
Volume: Approximately 940,000 existing transcripts, 300,000 additional historical transcripts expected by December 31, 2027, and 65,000 new transcripts annually from approximately 186 open schools.
Ingestion: Process paper and PDF records, including handwritten or damaged documents and varied formats; provide school uploads and track records by school, student, and academic year.
Storage and security: Retain records for 50 years after graduation or withdrawal, with FERPA-compliant security, U.S.-based data storage, backups, disaster recovery, and an independent security review.
Service: Provide identity verification, authorized secure transcript delivery within five business days of request and payment, education verifications, and an ADA-compliant website.
Support and reporting: Respond to support requests within two business days; provide administrative record access and financial and service reports every six months.
Pricing and experience: Include a five-year budget and itemized user fees that fully fund operations, with pricing fixed for the first two years. Minimum two years of transcript service experience and demonstrated handling of over one million transcripts required.
XL Eagle