Ohio bid · open for prices

EBT and EPC System Replacement

This bid is for EBT and electronic payment card (EPC) system replacement and ongoing operations serving all 88 counties in Ohio, United States.

The original documents

Deadline: January 8, 2027

See the original on ohiobuys.ohio.gov

Bidding it yourself? Get the full package and submit on ohiobuys.ohio.gov before January 8, 2027.

ImplementationDesign, configuration, integration with Ohio Benefits, testing, data migration, and transition with no data loss and a maximum 12-hour service interruption.
ServicesBenefit processing, card production and mailing, PIN management, settlement, reconciliation, reporting, online purchasing, web portals, and mobile applications.
ScaleApproximately 673,938 active SNAP accounts; retailer transition includes 1,736 EBT-only retailers and 5,444 POS terminals.
Support24/7 customer service and IVR, multilingual accessible training, fraud detection, and card protection tools. All system functions and customer service must be located in the continental United States.
Reliability99.9% system availability, redundant processing sites, and disaster recovery capable of restoring processing within two hours.

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