This bid is for managed Security Operations Center (SOC) services supporting University of Maryland Global Campus at 3501 University Boulevard East, Adelphi, Maryland 20783, and its worldwide operations.
Due
November 16, 2026
8 days left
Location
Adelphi, MD
Maryland
Posted on
Maryland eMMA
Notice ID
BPM059443
Please quote managed security monitoring and incident response services for University of Maryland Global Campus at 3501 University Boulevard East, Adelphi, Maryland 20783, and its worldwide operations.
Coverage: Monitor security, detect and investigate threats, contain incidents, and coordinate responses around the clock using existing security platforms.
Setup: Set up services, connect activity records, fine-tune threat detection, automate tasks, and actively search for threats.
Response targets: Detect critical incidents within 15 minutes and begin responding within 15 minutes; detect high-severity incidents within 30 minutes and respond within one hour.
Management: Provide a designated Service Operations Manager based in the U.S. or Western Hemisphere with substantial overlap with Eastern Time business hours.
Reporting: Provide a live dashboard, monthly reports, quarterly executive reports, and quarterly discussion-based incident exercises.
Qualifications: Hold current ISO/IEC 27001 certification or SOC 2 Type II attestation covering the proposed services.
Please confirm availability and send your quote by November 16, 2026.
The original documents
Deadline: November 16, 2026
See the original on emma.maryland.gov
Bidding it yourself? Get the full package and submit on Maryland eMMA before November 16, 2026.
What they need
Coverage24x7x365 security monitoring, threat detection, investigation, incident containment, and response coordination using existing security platforms.
Service levelsTarget critical incident detection and response initiation within 15 minutes each; high-severity detection within 30 minutes and response within one hour.
ManagementDesignated Service Operations Manager based in the U.S. or Western Hemisphere with substantial Eastern Time business-hour overlap; real-time dashboard, monthly reporting, quarterly executive reports, and quarterly tabletop exercises.
QualificationsCurrent ISO/IEC 27001 certification or SOC 2 Type II attestation covering the proposed services.
PricingSeparate fixed implementation cost, monthly and annual fees for three years plus two optional one-year renewals, and fully burdened hourly rates for additional remote services. Identify endpoint/log-volume assumptions, included incident response hours, and additional charges.
XL Eagle