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Airport Identity Management System and Support

This bid is for an airport identity management system replacement and ongoing support at San Francisco International Airport, International Terminal Main Hall, Level 5, San Francisco, CA 94128.

Due
December 4, 2026
26 days left
Location
San Francisco, CA
California
Posted on
OpenGov
Notice ID
11159.46

Please quote an airport identity management system replacement and ongoing support for San Francisco International Airport, International Terminal Main Hall, Level 5, San Francisco, CA 94128.

  • Capacity: Replace HID SAFE v4.8 with ready-made software for 40,000 active cardholders, expandable to 80,000, supporting 11 badging stations.
  • Features: Include configurable credentialing steps, a secure applicant and authorized signatory portal, background checks, training verification, badge issuance, reports, and audit logs.
  • Connections: Connect with Lenel OnGuard 8.2, Airtera/SSi training, Telos DAC, livescan fingerprinting, eBadge, Everbridge, eSecureFlight, and GCR billing; purchase and maintain replacement livescan systems.
  • Technical requirements: Provide separate development, test/training, and production environments; 99.99% availability; SQL Server 2022 or higher; encryption for stored and transmitted data; multifactor portal authentication; and WCAG 2.1 AA accessibility.
  • Services: Include configuration, data transfer, system connections, testing, training, setup for operation, licenses, travel, a one-year warranty, allowances for 11 workstation peripherals, three years of maintenance, and support available 24/7.
  • Qualifications: Be the original software manufacturer with two completed transitions at U.S. medium or large hub airports, five years of support experience at two such airports, three years of relevant integration management, and certified Lenel OnGuard 8.2 integration through OAAP.

Please confirm availability and send your quote by December 4, 2026.

The original documents

Deadline: December 4, 2026

See the original on procurement.opengov.com

Bidding it yourself? Get the full package and submit on OpenGov before December 4, 2026.

What they need

  • SystemReplace HID SAFE v4.8 with a commercial off-the-shelf solution for 40,000 active cardholders, scalable to 80,000, supporting 11 badging stations.
  • FeaturesConfigurable credentialing workflows, secure applicant and authorized signatory portal, background checks, training verification, badge issuance, reporting, and audit logs.
  • IntegrationsLenel OnGuard 8.2, Airtera/SSi training, Telos DAC, livescan fingerprinting, eBadge, Everbridge, eSecureFlight, and GCR billing. Include procurement and maintenance of replacement livescan systems.
  • Technical requirementsDevelopment, test/training, and production environments; 99.99% availability; SQL Server 2022 or higher; encryption at rest and in transit; multifactor portal authentication; WCAG 2.1 AA accessibility.
  • Delivery and pricingInclude configuration, data migration, integration, testing, training, commissioning, licenses, travel, one-year warranty, allowances for 11 workstation peripherals, three years of maintenance, and optional two-year maintenance pricing. Support must be available 24/7.
  • QualificationsOriginal software manufacturer with two completed transitions at U.S. medium or large hub airports, five years of support experience at two such airports, three years of relevant integration management, and certified Lenel OnGuard 8.2 integration through OAAP.

Past history: who won IT Services & Software work in California

Recent federal contract awards (federal buyers) in the same industry in California, from USAspending.gov. These are comparable jobs, not earlier rounds of this exact solicitation.

Typical award: $17K to $48Kmiddle half of 15 recent awards · median $23K
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Losing bids are not made public on most government buys, so only the winner and price are shown.

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