Texas bid · closed
Unified Phone System
Closed October 7, 2026 closed · Texas
We are seeking a turnkey unified phone system for multiple facilities across Burnet, Marble Falls, and Bertram, Texas.
This bid has closed.
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What the job is
- System: Geographically redundant cloud-based or hybrid VoIP platform with 99.99% uptime
- Capacity: Approximately 262 users and 50 analog lines, plus 10% growth capacity
- Applications: Windows desktop and iOS/Android mobile apps with calling, messaging, presence, and voicemail
- Integration: Microsoft 365, Outlook, Teams, Okta SSO, and directory synchronization
- Features: Desk and wireless phones, auto attendants, call queues, call recording, voicemail transcription, analytics, E911, and number porting
- Services: Site assessments, installation, phased cutover, training, documentation, and ongoing 24/7 critical support
- Security: Encrypted communications and storage, U.S.-based data residency, MFA, audit logging, and CJIS-capable support
The basics
- Due
- October 7, 2026 closed
- Where
- Texas
- Posted on
- Texas ESBD
- Solicitation
- 26-4090-090
Full bid documents: see the original listing on Texas ESBD ↗
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