This bid is to design, develop, implement, and support SafeConnect, a secure victim services platform for YWCA Greater Harrisburg serving Dauphin and Perry Counties, Pennsylvania.
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We write the bid, handle the paperwork, and submit it for you. No upfront fees.
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You send a priceOne number, before November 16, 2026.
We bid itXL Eagle submits the bid as the main contractor.
You do the workIf it is awarded, you do the job as our subcontractor.
Platform: Smartphone-first design with full desktop functionality and separate access for survivors, staff, and approved community partners.
Functions: Secure chat, video and telephone integration; scheduling and reminders; case coordination; referral tracking; electronic consent signatures and revocation; configurable reporting and backup staff routing.
Accessibility: WCAG 2.2 AA web access, equivalent native-app accessibility if proposed, low-bandwidth support, translation, and telephone/video interpretation support.
Integrations: Assess Casebook, ETO, and existing telephone systems; include documented APIs, data exports, and a transition plan. Itemize telephone integration separately.
Delivery: Discovery, testing, staff training, documentation, hosting, maintenance, and support through September 30, 2029; initial pilot targeted for July 2027.
Pricing: Itemize development, implementation, hosting, licensing, integrations, interpretation, recurring fees, usage limits, and costs after year three.
XL Eagle