Response: Zero-tolerance snow and ice control with 24/7 monitoring and service as needed; begin within one hour of a request. Snow removal triggers above one inch, based on Toledo Express Airport reports.
Shift coverage: Address conditions at least 30 minutes before 7:00 AM, 3:00 PM, and 11:00 PM shift changes.
Deicing and equipment: Include preventive and reactive ice treatment using calcium chloride or equivalent on sidewalks and walkways. Use snow blowers only on sidewalks under five feet wide, except those along Arlington and South Detroit Avenues.
Pricing: Provide bundled per-event rates, separate salting-only rates, and an estimated total for the service period, including travel. Events are separated by at least 12 hours without additional snow or ice.
Site review: A walkthrough is required before the first snow. Include a designated equipment list and responsibility for repairing damage caused by service equipment by April 30.
XL Eagle