This bid is to manage and operate OhioKAN kinship and adoption navigator services statewide across all 88 counties in Ohio, United States.
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What the job is
Service delivery: Provide family navigation, referrals, Stability Supports assistance, and Post Adoption Special Services Subsidy (PASSS) application guidance.
Regional operations: Maintain the existing regional coverage structure, oversee regional partners, recruit qualified staff, and conduct accessible outreach.
Training: Provide onboarding and ongoing staff training through CAPS LMS; obtain and maintain C.A.S.E. standing for annual Training for Adoption Competency cohorts.
Technology and phone support: Build an Information Hub with location-based resource search and referral tracking, maintain the program website, and staff the phone line Monday–Friday, 8:30 a.m.–6:30 p.m. Eastern Time.
Quality and reporting: Document services in SACWIS, maintain at least 95% data completeness and accuracy, monitor program fidelity, and provide ongoing performance reporting and quality improvement.
Timeline and pricing: Achieve operational readiness and launch the Information Hub within 150 days of agreement execution. Include all setup and ongoing costs through June 30, 2029, with separate pricing for two optional two-year renewals.
XL Eagle