We are seeking a customizable juvenile justice case management platform for the Erie County Department of Health at 95 Franklin Street, Buffalo, NY 14202.
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What the job is
Platform: Cloud-based, mobile-compatible case management, outcome tracking, referrals, customizable forms, dashboards, reports, secure signatures, and text reminders
Security: HIPAA compliance, SOC 2 Type II audit documentation, role-based access, MFA through the designated identity provider, audit logs, TLS 1.2+, and AES-256 encryption
Data Hosting: All data, backups, logs, and disaster recovery environments must remain exclusively within the United States
Implementation: Configuration, training, ongoing customization, software updates, and technical support with responses within one business day
Pricing: Itemized setup, implementation, training, licensing, optional features, scalability, data extraction, and five-year ownership costs
XL Eagle