This bid is for benefits navigation and case management services across all five boroughs of New York City, New York: Manhattan, Brooklyn, Queens, the Bronx, and Staten Island.
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What the job is
Services: Assess food, cash assistance, health insurance, and housing needs; assist with applications, renewals, documentation, and follow-up; coordinate warm referrals.
Client support: Provide culturally appropriate, multilingual assistance, including support for older adults, people with disabilities, immigrant families, and families and youth involved with child welfare or youth justice services.
Reporting: Track services and application outcomes and consistently use designated provider site IDs for ACCESS HRA submissions.
Experience: At least five years of benefits support experience within the past seven years, or active child welfare service contracts.
Anticipated term: July 1, 2027–June 30, 2030, with a possible three-year renewal.
Quote details: Include proposed staffing, service capacity, and an itemized budget covering personnel, operating expenses, and startup costs.
XL Eagle