This bid is for an integrated utility payment platform, customer notifications, and implementation services in Santa Fe, New Mexico.
This bid has closed.
Buyers often post the same work again. Set an alert below and we will email you when a similar New Mexico bid is posted.
What the job is
Payment channels: Web, mobile, IVR, agent-assisted, autopay, and POS/kiosk where applicable; ACH/e-check, credit/debit cards, digital wallets, and guest/account payments.
Integrations: AUS/Advanced Billing/CIS Infinity, Tyler Munis Cashiering and General Ledger, OpenGov, and Genesys Cloud, Zoom Contact Center, Five9, or equivalent.
Processing: Connect to Wells Fargo Merchant Services via Fiserv Nashville; support settlement, returns, chargebacks, and daily reconciliation.
Delivery and support: Software, hosting, configuration, integration, testing, training, deployment, ongoing support, PCI compliance, and disaster recovery for a 10-year term.
Pricing: Itemize implementation, recurring, equipment, and transaction fees; service fees must be passed to customers with no additional fees to the utility.
XL Eagle