This bid is for utility statement processing, printing, folding, inserting, and mailing services for a utility customer service operation at 101 N. Browning Parkway, Farmington, NM 87401.
Can you do this job? Tell us your price.
We write the bid, handle the paperwork, and submit it for you. No upfront fees.
Got it.
You send a priceOne number, before November 17, 2026.
We bid itXL Eagle submits the bid as the main contractor.
You do the workIf it is awarded, you do the job as our subcontractor.
Volume: Approximately 46,000 bills generated monthly, including 20,000 paperless bills requiring daily PDF uploads; approximately 60,000 final shut-off notices annually.
Printing: Three-color duplex statements on perforated 8.5 × 11-inch paper, disconnect notices included with bills, and separate final shut-off notices on pink paper.
Mail preparation: Supply and stock #10 window carrier envelopes and #9 window remittance envelopes; fold and insert statements with up to three additional inserts. Shut-off notices require separate preprinted envelopes, up to two inserts, and no remittance envelope.
Turnaround: Process daily files received before 8:00 a.m. and deliver mail to USPS the same business day using the best available postage rates. All production must occur at one facility.
Technology: Support Central Square XLS files via FTP, Invoice Cloud API integration, and an online portal for bill access, production tracking, and message management. Include usage graphs, payment barcodes, OCR scanlines, and bill suppression.
Pricing: Provide unit rates for processing, printing, paper, envelopes, inserts, postage, and setup, including secure data handling and disaster recovery.
The basics
Due
November 17, 2026 30 days left
Where
New Mexico
Posted on
Ionwave
Solicitation
27-169199
What the solicitation documents require
We read the solicitation documents for this bid (45 documents, 240 pages). Each item shows the file and page it came from. Check the original documents and any addenda before you bid.
Virtual pre-proposal conference via Google Meet on October 21, 2026 at 2PM. The text does not say whether attendance is mandatory. (RFP Specifications_27-169199.pdf, p. 1)
Employer's Liability Insurance with a minimum limit of $1,000,000, covering obligations under federal and state statutes for the Contractor's employees. (Draft Agreement (Services).pdf, p. 7)
Include a copy of the supplier's price quote for paper stock and envelopes. The quote must remain firm for one year after contract award. (RFP Specifications_27-169199.pdf, p. 15)
Include detailed policies and procedures on security measures for City data files, online data transmission, and the Offeror's computer network. (RFP Specifications_27-169199.pdf, p. 11)
Scope highlights
Utility statement processing, inserting and folding, printing, and mailing services for Farmington Electric Utility System Customer Service, required daily. (RFP Specifications_27-169199.pdf, p. 11)
Estimated monthly volume: 46,000 utility statements, 5,000 suppressed pages, and 4,869 utility shut off notifications. (RFP Specifications_27-169199.pdf, p. 11)
The Offeror must be a full-service facility that processes, inserts, prints and mails the utility statements at one facility. (RFP Specifications_27-169199.pdf, p. 11)
Protect City data and Privacy Act information, and indemnify the City for damages from unauthorized or accidental release. (RFP Specifications_27-169199.pdf, p. 11)
Selective pulls must be mailed to the City the same business day by express mail or the most cost-effective method. The Offeror must be able to suppress bills. (RFP Specifications_27-169199.pdf, p. 15)
XL Eagle