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Helpdesk Support Services

This bid is for one full-time, on-site helpdesk support contractor at the State Office, 200 South Lamar Street, Jackson, MS 39201.

Due
November 19, 2026
11 days left
Location
Jackson, MS
Mississippi
Posted on
ms.gov
Notice ID
3140004731

Please quote one full-time, on-site helpdesk support contractor at the State Office, 200 South Lamar Street, Jackson, MS 39201.

  • Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m., with no overtime.
  • Services: Child support helpdesk support, direct deposit forms, ACH returns, payment posting, employer records, electronic funds transfer setup, credit bureau disputes, data entry, data cleanup, and financial operations support.
  • Qualifications: Bachelor’s degree; proficiency in Microsoft Word, Teams, Excel, and Outlook; strong professional written and verbal communication.

Please confirm availability and send your quote by November 19, 2026.

The original documents

Deadline: November 19, 2026

See the original on www.ms.gov

Bidding it yourself? Get the full package and submit on ms.gov before November 19, 2026.

What they need

  • ScheduleMonday–Friday, 8:00 a.m.–5:00 p.m.; no overtime.
  • ScopeChild support helpdesk support, direct deposit forms, ACH returns, payment posting, employer records and EFT setup, credit bureau disputes, data entry, data cleanup, and financial operations support.
  • QualificationsBachelor’s degree; proficiency in Microsoft Word, Teams, Excel, and Outlook; strong professional written and verbal communication.
  • RateFixed at $19.25 per hour, inclusive of salary and administrative costs, with no additional reimbursement for fringe expenses.

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