Environment: Production and non-production hosting for 92 Drupal 11 sites; current baseline is 800GB storage, 64GB RAM, and memcache.
Traffic: Approximately 18.4 million monthly visits and 52.2 million monthly page views at peak.
Operations: Managed infrastructure, deployment support, New Relic monitoring, logging, encrypted backups, disaster recovery, and 24/7/365 escalation for critical or security incidents.
Security: WAF administration with a current Cloudflare setup and 30-day WAF analytics retention; U.S.-only data processing, storage, and support access. Include applicable GovRAMP assessment, progression, and continuous monitoring costs.
Pricing: Separate recurring hosting, one-time onboarding/migration, and additional unit-based services. Include overage thresholds, support levels, uptime and recovery commitments, and transition-out assistance. Initial term is two years with three optional one-year renewals.