Compatibility: Nutanix, Microsoft 365, Azure Commercial and Azure Government, ServiceNow, and Cohesity; support hybrid and multi-cloud environments and segmented networks.
Capabilities: Automated discovery, centralized metrics/logs/traces, application observability, event correlation, root cause analysis, configurable alerts including SMS, automated remediation, and at least 10 custom dashboards.
Services: Architecture, software, installation, configuration, integrations, testing, training, documentation, and post-launch support. Internal staff must be able to administer the platform and onboard resources independently.
Data protection: U.S. data storage including backups, encryption in transit and at rest, and no use of customer data for AI training without written consent.
Pricing: Itemize one-time setup, annual licensing and support, third-party licensing, and any multi-year discounts for a one-year term with three optional annual extensions. Include all expenses.
XL Eagle