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Medical Language Services

Coverage: Five years of 24/7/365 phone, video, in-person and ASL interpretation; remote interpreters available within 30 minutes and on-site resources within 72 hours.

Due
December 2, 2026
20 days left
Location
New York
Posted on
nyscr.ny.gov
Notice ID
27-193

The original documents

Deadline: December 2, 2026

See the original on www.nyscr.ny.gov

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What they need

  • LanguagesIn-person Haitian Creole, Spanish, Russian, Arabic, Mandarin and ASL; video coverage for 25+ languages and ASL; telephone coverage for 100+ languages.
  • Estimated monthly usage10,000 spoken-language minutes, 1,000 sign-language minutes, five in-person interpreter assignments and 10 translated documents of approximately 500 words each.
  • Qualifications and securityAt least five years of healthcare language-services experience, certified medical interpreters, RID-certified and state-licensed ASL interpreters with over five years of medical experience, and HIPAA-compliant encrypted platforms.
  • EquipmentFive mobile video interpretation devices comparable to a fifth-generation iPad, with adjustable wheeled poles and at least two hours of battery life; 300 dual-handset phones equivalent to or better than CyraCom VT-801 A/B. Include hardware purchase, software, maintenance and replacement within 72 hours.
  • Training and toolsSecure translation and reporting portal, four-party telehealth capability, annual assessments for 20 staff, an annual skills course, initial equipment training for 50 staff, ongoing remote training and semiannual on-site coaching.
  • PricingProvide all-inclusive unit rates, recurring charges and one-time equipment, implementation and training costs, with rates fixed for five years. Usage estimates are for pricing purposes.

Past history: who won IT Services & Software work in New York

Recent federal contract awards (federal buyers) in the same industry in New York, from USAspending.gov. These are comparable jobs, not earlier rounds of this exact solicitation.

Typical award: $16K to $78Kmiddle half of 15 recent awards · median $43K
Who wonAmountBuyerDate
Csp Enterprises, LLCServer warranties $105,214Office of the SecretaryAug 2027
Ithaka Harbors INC.The united states military academy (usma) library requires a renewal of jstor evidence-based acquisition (eba)… $20,811Department of the ArmyJun 2027
Censis Technologies, INC.Censitrac and related censis software idiq - brooklyn NY. EO 14398. $82,319Department of Veterans AffairsDec 2026
Solidus Labs, INCAutomated digital asset market surveillance system $2,690,004Commodity Futures Trading CommissionNov 2026
the Economist Intelligence Unit, Na, IncorporatedEIU licenses $50,822Export-Import Bank of the United StatesNov 2026
Hudl, INC.Usmma skyline conference requirement: hudl department-wide video platform for required game film exchange, sco… $15,396Maritime AdministrationNov 2026
Censis Technologies, INC.Censitrac and related censis software idiq EO 14398 $73,819Department of Veterans AffairsNov 2026
Bloomberg Finance LPThe loan program office (lpo) HAS a requirement for 11 online bnef subscriptions that will provide valuable in… $42,864Department of EnergyOct 2026

Losing bids are not made public on most government buys, so only the winner and price are shown.

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