This bid is for a cloud-based anonymous school safety tip platform serving schools statewide in Nevada, with coordination at 515 E Musser St, Suite 300, Carson City, NV 89701.
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What the job is
Platform: Custom-branded web, iOS, and Android applications supporting unlimited users, schools, contacts, and tip submissions.
Tip intake: Web, mobile, and phone reporting; manual entry; attachments up to 100MB per file; and secure anonymous two-way messaging.
Case management: Configurable triage, priorities, duplicate detection, trauma alerts, role-based access, and real-time email/SMS dispatch with receipt tracking and emergency overrides.
Security: Encryption in transit and at rest, protected tipster identities, secure IP retention for at least 72 hours, immutable audit trails, and alignment with CIS Controls, NIST SP 800-53, and minimum GovRAMP Core requirements.
Reporting and services: Filtered reporting, PDF/CSV exports, full database ownership and access, hosting, app maintenance, live and recorded training, SLA-backed support, and a digital resource library.
Pricing: Itemize setup, configuration, migration, training, recurring licensing/hosting, support, and optional services. Include hosting architecture, data locations, and failover details.
XL Eagle