This bid is for a cloud-based human services case and financial management system for the Department of Human Services at 810 Union St., Norfolk, VA 23510.
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What the job is
Core Functions: Case management, service plans, assessments, approvals, financial workflows, vendor invoicing, payments, recoupments, and cost tracking.
Platform: Secure, browser-based cloud application hosted in the contiguous United States with desktop, mobile, and role-based access.
Integrations: Laserfiche, PeopleSoft, AFMS, LEDRS, Microsoft 365, identity management, and Treasurer/Finance systems.
Implementation: Configuration, legacy data migration, testing, training, deployment, and ongoing support and maintenance.
Additional Requirements: Configurable workflows, document management, vendor portal, reporting and analytics, data exports, and WCAG 2.1 Level AA accessibility.
XL Eagle