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On-Call Utility Billing Assistance Services

This bid is for on-call utility billing assistance in Somerville, Massachusetts 02143, with meetings at 93 Highland Avenue and services at designated locations in Somerville.

Due
November 18, 2026
6 days left
Location
Somerville, MA
Massachusetts
Posted on
COMMBUYS
Notice ID
BD-27-1166-COS01-COS01-134969

The original documents

Deadline: November 18, 2026

See the original on www.commbuys.com

Bidding it yourself? Get the full package and submit on COMMBUYS before November 18, 2026.

What they need

  • Billing supportMUNIS Utility Billing processing, bill quality checks, data-transfer troubleshooting, meter-read issues, billing corrections, and process improvements.
  • Documentation and trainingBilling procedures, troubleshooting guides, FAQs, and staff training on billing and quality control.
  • Special tasksStormwater fee integration into water and sewer billing, configuration, customer data cleanup, and import support.
  • ExperienceProject lead with over five years of Tyler Technologies experience, utility billing support for three similarly sized communities within the past five years, and Massachusetts experience following Treasurer's and Collector's Manuals and GFOA standards.
  • Schedule and pricingAs-needed work beginning January 2027, potentially continuing through December 2029. Please provide hourly rate ranges by staff title and service category for each of the three years, including expenses. You may quote one or more service categories; work volume is not guaranteed.

Past history: who won Water & Wastewater work in Massachusetts

Recent federal contract awards (federal buyers) in the same industry in Massachusetts, from USAspending.gov. These are comparable jobs, not earlier rounds of this exact solicitation.

Typical award: $38K to $323Kmiddle half of 14 recent awards · median $192K
Who wonAmountBuyerDate
East Range Partners LLCElga water services $11,688Department of Veterans AffairsSep 2026
Classic Site Solutions INCMinute MAN NHP - domestic water improvements $378,419National Park ServiceSep 2026
Rlm Government Services LLCWater quality monitoring service bedford vamc $259,835Department of Veterans AffairsSep 2026
Classic Site Solutions INCCape COD national seashore - replace province lands septic system $1,737,419National Park ServiceAug 2026
Dxp Enterprises INCFY26 sewage grinder replacement EO 14398 $33,460Federal Prison System / Bureau of PrisonsAug 2026
Classic Site Solutions INCCape COD national seashore - nellie road combined septic $343,419National Park ServiceJul 2026
Unique Technology Systems LLCCO - grand junction fwco - UCR fish screens $23,118U.S. Fish and Wildlife ServiceJun 2026
Bear Excavation LLCCape COD national seashore marconi site vault toilet $210,088National Park ServiceMay 2026

Losing bids are not made public on most government buys, so only the winner and price are shown.

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