This bid is for administrative services supporting a statewide network of Family Resource Centers across Massachusetts, coordinated from One Ashburton Place, 3rd Floor, Boston, MA 02108.
Due
December 10, 2026
44 days left
Location
Boston, MA
Massachusetts
Posted on
COMMBUYS
Notice ID
BD-27-1034-0009-DSS94-134809
What they need
TechnologyDevelop and maintain a secure web-based client management system with configurable forms, assessments, referrals, dashboards, reporting, backups, and API data exchange; staff training and time-tracking tools; and an ADA-compliant, mobile-responsive public website with a secure staff portal.
EvaluationProvide quarterly and annual reporting, data quality reviews, outcome analysis, program evaluations, and service-gap assessments.
SupportManage provider onboarding, training, technical assistance, standardized procedures, meetings and events, and communications and marketing.
StaffingProvide program, evaluation, IT, and communications managers, plus a technical assistance liaison. Include travel for required meetings and events in Massachusetts.
ScheduleAnticipated start no earlier than February 1, 2027, through December 31, 2030. Implementation must take no more than six months, with technology production-ready by June 30, 2027.
PricingSeparate implementation costs from ongoing annual operating costs, identify monthly technology costs, and include staffing and travel. Administrative costs are capped at 18% of the total budget.
XL Eagle