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Stakeholder Engagement and Communications

This bid is for stakeholder engagement and communications services supporting developmental disabilities programs across Maryland. Please propose your service delivery location; the coordinating office is at 201 W. Preston Street, Baltimore, MD 21201.

Due
November 9, 2026
1 day left
Location
Baltimore, MD
Maryland
Posted on
Maryland eMMA
Notice ID
OCMP-27-25799

Please quote stakeholder engagement and communications services supporting developmental disabilities programs across Maryland.

  • Engagement: Develop an engagement strategy, maps of stakeholders and their experiences, and feedback channels using surveys, interviews, focus groups, and listening sessions.
  • Communications: Create a communications calendar and plain-language, bilingual FAQs, fact sheets, web content, and presentations that meet Section 508 accessibility requirements.
  • Reporting: Maintain one central feedback tracker, provide quarterly feedback summaries, and make measurable improvements using before-and-after results.
  • Staffing: Propose seven people covering project management, subject matter expertise, technical and analytical support, stakeholder engagement, and communications, with Medicaid and developmental disabilities experience.
  • Schedule: Anticipated start is mid-December 2026, with completion by June 30, 2027.
  • Location: Propose where you will deliver the services.

Please confirm availability and send your quote by November 9, 2026.

The original documents

Deadline: November 9, 2026

See the original on emma.maryland.gov

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Bidding it yourself? Get the full package and submit on Maryland eMMA before November 9, 2026.

What they need

  • EngagementDevelop an engagement strategy, stakeholder and journey maps, and feedback channels through surveys, interviews, focus groups, and listening sessions.
  • CommunicationsCreate a communications calendar and plain-language, bilingual, Section 508-compliant FAQs, fact sheets, web content, and presentations.
  • Improvement and reportingMaintain a centralized feedback tracker, provide quarterly feedback summaries, and implement measurable experience improvements with before-and-after metrics.
  • StaffingPropose seven personnel covering project management, subject matter expertise, technical/analytical support, stakeholder engagement, and communications, with Medicaid and developmental disabilities experience.
  • ScheduleAnticipated start in mid-December 2026, with completion by June 30, 2027.
  • PricingProvide fully loaded hourly rates for the five roles above, based on 3,620 total estimated hours across deliverables, implementation, and ongoing support.

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