Scope: Banner Student, Finance, HR, Registrar, and Financial Aid support; DegreeWorks, SSB9, application and database administration, upgrades, integrations, reporting, and automation.
Staffing: Two dedicated Banner Programmer Analysts, each available 25–40 hours weekly, plus flexible service delivery management, functional specialists, database/application administration, and data analysis support.
Coverage: Remote delivery with availability for campus reviews and major implementations as needed; 24/7/365 monitoring and incident support, 99.9% monthly uptime, and critical incident acknowledgement within 15 minutes with restoration or workaround within four hours.
Term: January 1–December 31, 2027, with onboarding within 15 calendar days of agreement execution and potential extensions up to four additional years.
Pricing: Itemized, all-inclusive annual quote covering staffing, services, tools, and travel; maximum initial annual budget of $462,000.
The basics
Due
November 10, 2026 23 days left
Where
Louisiana
Posted on
Louisiana LaPAC
Solicitation
50018-270007
What the solicitation documents require
We read the solicitation documents for this bid (1 document, 76 pages). Each item shows the file and page it came from. Check the original documents and any addenda before you bid.
Due date and time
Proposals are due November 10, 2026 by 2:00 PM CST, with bid opening by Zoom at 2:00 PM CST the same day. (Solicitation document, p. 1)
How to submit
The first page says email only, but the RFP also says to submit by hard copy per Attachment G. Confirm the method with the buyer. (Solicitation document, p. 1)
Proposers must submit their proposal via hard copy to Grambling State University, following Attachment G, Hard Copy Proposal Submittal. (Solicitation document, p. 6)
Proposals or questions sent by any means other than those specified in the RFP may not be addressed or considered. (Solicitation document, p. 10)
Workers Compensation per the law of the contractor's headquarters state, with Employers Liability of at least $1,000,000 per accident, per disease and per employee. (Solicitation document, p. 49)
Commercial General Liability of at least $1,000,000 per occurrence and $2,000,000 general annual aggregate. Claims-made form is unacceptable. (Solicitation document, p. 49)
Professional Liability (Errors and Omissions) of at least $1,000,000. Claims-made coverage is acceptable. (Solicitation document, p. 49)
Cyber Liability, including first-party costs for a breach of the State's confidential data, of at least $1,000,000 per occurrence. Claims-made coverage is acceptable. (Solicitation document, p. 49)
Licenses and certifications
Out-of-state business entities must be registered and in good standing with the Louisiana Secretary of State to hold a purchase order or contract with the State. (Solicitation document, p. 17)
Set-aside and participation goals
A proposer that is not certified but plans to use certified Veteran or Hudson Initiative subcontractors must name them, describe their work and give each one's percentage of total work. (Solicitation document, p. 19)
Contract term
The contract term is 36 months. Any extension beyond that needs written JLCB approval submitted with a Contract Amendment to OSP. (Solicitation document, p. 5)
Pricing format
Pricing goes on the Price Schedule in Attachment H, Proposal, Part 3: Financial Proposal. Total Cost of Services is evaluated. (Solicitation document, p. 34)
Scope highlights
Information Technology Managed Services for Grambling State University, as detailed in the Statement of Work attachment. (Solicitation document, p. 36)
XL Eagle