This bid is to coordinate and administer alternative senior transportation services throughout Fulton County, Georgia.
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What the job is
Service: Coordinate Uber, Lyft, or equivalent providers for ambulatory seniors aged 60 and older, with capacity to support up to 4,000 registered riders.
Trip limits: Up to 10 one-way trips per rider monthly; medical trips limited to 15 miles one-way and community trips to 10 miles one-way, measured by actual driving distance.
Booking and dispatch: Mobile app, web portal, and staffed telephone reservations Monday–Friday, 8:00 a.m.–5:00 p.m., excluding recognized holidays; real-time tracking, ETAs, and trip updates.
Payments and reporting: Process the $1 rider cost share per one-way trip; provide a secure live dashboard, billing reconciliation, and monthly trip and performance reports.
Startup and term: Establish operations within four weeks of authorization to proceed; service term through December 31, 2027, with two optional annual renewals.
Pricing: Provide a fixed per-trip rate reflecting the $1 rider contribution, estimated annual trip volume and total cost, and assumptions covering transportation, staffing, administration, and technology.
XL Eagle