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Debt Collection Services

This bid is for delinquent utility account collection services for a utility located at 2000 Grand Street, Alameda, CA 94501.

Due
December 2, 2026
20 days left
Location
Alameda, CA
California
Posted on
OpenGov
Notice ID
PS 10-26-02

The original documents

Deadline: December 2, 2026

See the original on procurement.opengov.com

Bidding it yourself? Get the full package and submit on OpenGov before December 2, 2026.

What they need

  • ScopeCollect residential and commercial closed-account balances, including customer location, outreach, dispute handling, approved payment plans, and secure payment processing.
  • TurnaroundConfirm account acceptance within 2 business days and initiate collection activity within 10 business days of acceptance.
  • ReportingProvide monthly account-level reports and remittances, quarterly performance reports, and an annual summary.
  • Qualifications and securityMinimum 5 years of relevant experience; required California collection licensing or documented exemption; compliant collection practices, encrypted data, and multifactor authentication.
  • PricingPreferably quote a contingency percentage of funds recovered, with all additional charges itemized. Account recall and release must carry no fees.

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