Operational reviews: Audit two crisis centers against the existing operations manual, identify operational, clinical, and fiscal gaps, and recommend corrective actions.
Client feedback: Design, implement, and analyze trauma-informed satisfaction surveys for calls, chats, and texts, protecting anonymity and confidentiality.
Data analysis: Assess and establish linkage of 988 records with vital records, violent death reporting, emergency department, and hospital discharge data; examine contacts within 30 days before suicide deaths and identify underserved populations.
Deliverables: Provide quarterly reporting support, semiannual progress summaries, annual evaluation reports, a final cumulative report, and recommendations for targeted outreach. Train staff and transfer survey tools, datasets, and analysis methods.
Schedule and pricing: Anticipated start March 2027 through September 29, 2029. Please provide an all-inclusive fixed price with costs by major deliverable.
XL Eagle