Volume: Approximately 54,500 individual guide requests annually, plus bulk guide, highway map, trade show, and promotional shipments.
Storage and packing: Store publications, manage inventory, and pack individual orders in machine-sealed polybags with an 8.5" x 11" laser-printed address sheet.
Mailing: Standardize addresses, process presort mail twice weekly, move orders to first-class mail after a maximum of one presort round, and manage postage and freight claims.
Technology: Provide order-processing software with 99.5% uptime and real-time API integration for website requests and customer data; meet GDPR and applicable data privacy requirements, with U.S.-based data storage and processing.
Reporting: Provide monthly budget tracking, inquiry reports, low-inventory alerts, and inventory forecasts.
Experience: Minimum five years of combined experience in individual and bulk guide distribution, mailing strategy, and international shipping.
Pricing: Include annual fulfillment and management costs for years one through five. Price optional phone and email visitor support separately.
XL Eagle