Services: Installation, troubleshooting, repairs, engineering, path and coverage analysis, testing, and training by qualified engineers and technicians, including four-person tower crews.
Pricing: Provide catalog links, percentage discounts off MSRP, and fully loaded hourly rates by service and personnel type. List travel separately and exclude freight from quoted prices.
Parts and warranty: New factory parts from an authorized manufacturer or dealer, with at least one year of parts and labor warranty from written acceptance.
Volume and term: As-needed orders with no minimum quantity; initial two-year term with possible extensions up to six years total.