Telephone lines: Replace existing Centrex, business and analog lines with compatible services, retaining existing numbers and supporting voicemail, calling features and E911.
Legacy circuits: Replace protective alarm, fire dispatch, private voice, radio and low-speed data circuits while preserving existing equipment compatibility.
Advanced voice: Provide ISDN PRI and SIP services with 100-, 200- and 300-channel options, DID numbers in blocks of 100 and included domestic calling. Maximum latency: 60 ms; jitter: 20 ms; packet loss: 0.5%.
Internet: Provide DSL at 3 Mbps download/3 Mbps upload and fiber options with Ethernet handoff; specify available speeds and static/dynamic IP options.
Installation and support: Include migration, equipment, cabling, installation, testing and maintenance, with 99.99% uptime and 24/7 emergency support with on-site response within three hours.
Term and pricing: Planned service period is February 1, 2027–January 31, 2032. Provide monthly unit rates and itemize applicable usage charges and fees.