This bid is for non-emergency medical transportation brokerage and administration in Wayne, Oakland, and Macomb Counties, Michigan, with expansion across Michigan’s Upper and Lower Peninsulas.
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You send a priceOne number, before November 6, 2026.
We bid itXL Eagle submits the bid as the main contractor.
You do the workIf it is awarded, you do the job as our subcontractor.
Scope: Manage eligibility verification, reservations, dispatch, independent transportation provider and volunteer networks, reimbursements, claims, complaints, and reporting.
Transportation: Coordinate ambulatory, wheelchair-accessible, and Medivan services, public transit, mileage reimbursement, and authorized air or ferry travel, plus eligible meals and lodging.
Service access: Provide a staffed 24/7 toll-free call center and accessible web and mobile applications supporting advance, recurring, and same-day reservations.
Systems: Include HIPAA-compliant trip tracking, eligibility and encounter data integration, secure hosting, and real-time reporting.
Timeline: Begin tri-county operations August 1, 2027, and statewide operations by October 1, 2027; initial term ends July 31, 2030.
Pricing: Provide separate all-inclusive per-member-per-month rates for tri-county and statewide coverage for each of the three years, including transportation, administration, technology, and setup costs.
XL Eagle