State/Local contract opportunity · RFP-01-OAA-26-278

Student Support Services (RFP-01-OAA-26-278)

Solicitation RFP-01-OAA-26-278 · Texas ESBD / TXSmartBuy · Texas · Due September 9, 2026

Key facts

We are looking for pricing for an online student support services platform for Texas A&M University System member campuses across Texas.

Services: Psychiatry tele-services, success coaching, medical tele-services, and mental health tele-services; vendors may quote one or more areas
Access: Website, mobile app, and phone support, including on-demand and scheduled options where applicable
Clinical Coverage: Licensed providers, multilingual support where available, crisis escalation, referrals, and continuity of care coordination
Availability: 24/7/365 access for medical and mental health support; psychiatric evaluations scheduled within two weeks
Reporting: Utilization, wait times, engagement, outcomes, trends, and custom reporting by campus/system level
Compliance: HIPAA, FERPA, data privacy, accessibility, and service-level reporting requirements
Term: Initial three-year agreement with possible extension options

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