This bid is for statewide workforce training, safety, resiliency, and collaboration services across Massachusetts, coordinated from One Ashburton Place, 10th Floor, Boston, MA 02108.
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What the job is
Training: Design and deliver practical training for Adult Protective Services investigators and supervisors covering de-escalation, crisis response, trauma-informed engagement, and field safety, including at least one scenario-based learning activity.
Workforce support: Provide wellbeing and resiliency programming, supervisor resources, approximately monthly virtual engagement, and ongoing coaching or technical assistance.
Collaboration: Develop a stakeholder contact map, facilitate at least two collaborative forums, and plan one joint case-based or tabletop learning activity in Year One.
Evaluation: Include baseline, pre/post-training, and follow-up measures, an annual impact report, and a proposed Year Two work plan.
Pricing: Provide an itemized Year One quote, generally below $200,000, including training, collaboration, evaluation, technical assistance, and travel, plus conceptual Year Two and Three budgets.
Schedule: Anticipated start January 4, 2027; initial work plan due within 45 days. Propose in-person, virtual, or hybrid delivery.