We are looking for a quote for preventative maintenance on a BD Max Clinical Instrument at the Texas Department of State Health Services Laboratory, 1100 W.
Equipment: BD Max Clinical Instrument, Serial #CT3083
Service Plan: Annual full-service maintenance coverage
Coverage: Unlimited on-site field service for equipment and computers
Included Costs: Replacement parts, labor, travel expenses, and software upgrades
Support: Unlimited technical support and telephone troubleshooting
Preventative Maintenance: Two visits per year
Response Time: Four-hour response to service calls; commercially reasonable on-site remedial maintenance within 24 hours
Service Requirement: Vendor must directly perform service and maintenance; subcontracting is not allowed
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