Services: Annual preventive maintenance, calibration, functional testing, as-needed repairs, and replacement of damaged or expired consumable components
Response Times: Respond to service calls within 24 hours and arrive on-site or pick up equipment within 72 hours; complete as-needed repairs within 4 weeks
Requirements: CBET-certified technicians, maintenance reporting within 10 business days, and service history available within 4 business days upon request
Schedule: Regular service hours are Monday-Friday, 8:00 AM-5:00 PM Central Time, with emergency on-site response within 1 hour when requested
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