Integrations: Okta SSO, APIs/logs/transcripts, CI/CD or QA workflows, and tools such as ServiceNow, ALM, UFT, SharePoint, repositories, and document uploads
Reporting: Configurable dashboards with trends, drilldowns, model/version comparisons, and PDF/Excel exports
Performance Testing: Load, stress, response time, user load, multi-turn conversation, and task completion metrics
Security: Role-based access control, audit logging, U.S.-based data handling, encryption, and TX-RAMP readiness or certification if applicable
Services: Initial setup, test templates, scenario configuration, training, documentation, and ongoing support
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